“The Mate Teachers” project, developed at the School of Informatics of the Universidad Nacional del Comahue, aligns with SDG 10 on reducing inequalities and aims to improve the academic and emotional adaptation of first-year students in the subject Elements of Algebra. The study aimed to analyze the impact of a mixed —digital and face-to-face— mentoring system designed to strengthen learning and institutional belonging. This research is particularly relevant as it addresses a critical stage of university life where differences in study habits and self-confidence often deepen educational gaps. A mixed-method, descriptive, and exploratory approach was adopted, including Instagram surveys, analysis of Discord interactions, and in-person observations. Results show that although digital participation was limited, the inclusion of in-person spaces increased interaction, improved students’ self-perception of exam preparation, and supported academic continuity. In conclusion, the experience demonstrates that teaching mathematics from a humanistic and critical perspective does not mean abandoning rigor, but rather re-signifying it to promote inclusion, collaboration, and equity in the early years of university education.