Walter, Abril Agostina

In an increasingly competitive context, SMEs in the oil & gas sector require analytical tools that integrate data and inform decisions; this study aimed to design and implement a KPI dashboard in Power BI to manage the procurement process of a Neuquén-based SME. A quantitative approach with qualitative support was applied: integration of 100% of historical data from the Finnegans GO ERP, stage-by-stage time modeling, interactive visualizations, and triangulation with interviews and a survey of internal clients. Based on 556 records, the average cycle time was 24.21 days and the main bottle…